Loop 5

    Objective Zero Friction

    50,000 Square meters
    Office Realty Award
    Nekton Integrator partner
    Capacity App partner

    Watch the full use case in video

    Loop 5

    A prime example of how smart building technology, powered by Trigrr, can create an environment of zero friction.

    What's the common issue with Smart Buildings?

    The promise of smart buildings often comes with challenges that hinder their full potential. Complex and fragmented systems make it difficult for asset managers and building owners to achieve seamless operations. Common issues include:

    • Disparate systems that don’t communicate effectively.
    • High operational and maintenance costs.
    • The need for highly specialised technicians to manage advanced systems.
    • Limited user-friendly tools for tenants and staff.

    Loop5, a unique building complex, consisting of four buildings showcases how these barriers can be overcome with the right technology.

    The Loop 5 - An Efficient Smart Building

    Located in Gent (Belgium), Loop 5 is a 50,000-square-metre mixed use campus designed for efficiency and innovation. It includes:

    • 18,000 square metres of offices, equipped with shared meeting rooms and modern workspaces.
    • 45 residential apartments, combining comfort and technology.
    • A unique hospitality concept with onsite dining.
    • The Plectrum Theatre, accommodating up to 250 guests for events.
    • 15,000 square metres of parking for cars and bicycles.

    This diversity requires sophisticated management, which is made possible by Trigrr, a highly flexible Building Operating System (BOS). Koenraad Belsack, co-CEO at Upgrade Estate describes, “Loop 5 is a truly smart building, seamlessly integrating technology across its diverse functionalities.”

    Why Upgrade Estate chooses Trigrr?

    At Loop 5, Trigrr serves as the central nervous system of the building. It aggregates and controls multiple systems, including:

    • HVAC (Heating, Ventilation, and Air Conditioning).
    • Lighting systems.
    • IoT.
    • Audio and video technologies for meeting rooms and events.
    • Access control, ensuring security for both residents and employees.
    • CCTV cameras.

    Trigrr also communicates with two key applications:

    • OfficeRnd: Streamlining space management .
    • Capacity: Enhancing parking utilisation and optimising slots allocation.

    By consolidating all these systems into a single platform, Trigrr eliminates the inefficiencies of fragmented tools.

    Stein Van Stichel, CIO at Upgrade Estate explains, “Trigrr connects every component of the building ecosystem, enabling real-time monitoring, centralised control, and data-driven decision-making.”

    An Intuitive Tool that Reduces Integration and Maintenance Costs

    One of Trigrr’s greatest strengths is its ease of integration. Unlike traditional systems that demand months of configuration and high costs, Trigrr enables rapid deployment. This allows asset managers to implement smart building solutions without major disruptions.

    Additionally, Trigrr’s intuitive design significantly reduces the need for highly specialised technicians. Instead of hiring multiple experts for HVAC, lighting, or security, building managers can oversee all systems with generalist teams. This results in:

    • Lower staffing costs.
    • Reduced downtime, as potential issues are identified and resolved before they escalate.
    • A focus on proactive maintenance, increasing the lifespan of building systems.

    “Trigrr makes advanced building management accessible to everyone—not just specialists,” emphasises Stein Van Stichel.

    A Portfolio Operating System: Scaling Beyond a Single Building

    Trigrr’s capabilities extend beyond individual properties. For asset managers overseeing multiple buildings, it acts as a portfolio operating system, offering:

    • Centralised control over all assets.
    • Cross-building data analysis for informed decision-making.
    • Scalability to implement best practices across various locations.

    Koenraad Belsack, co-CEO of Upgrade Estate, explains: "Trigrr transforms disconnected assets into an integrated portfolio, unlocking the full potential of smart building technology."

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